For all products excluding Made-To-Measure items, orders may be cancelled for a full refund at any time until the order is shipped.
For Made-To-Measure products:
- Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
- Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
- Made-To-Measure products that have already been shipped cannot be cancelled.